Online Bill Pay

Paying all of  your bills online in one convenient location is much more efficient than paying them the traditional way. No checks. No stamps. No mounds of paper to sort through and file. Imagine not having to rummage through piles of mail to find the bills you need, or running out to buy stamps to mail your payment. Managing your monthly bills just got a whole lot easier.

  • One central page (instead of multiple screens) for all of your bill paying needs.
  • Simplified login procedure: no secondary login required
  • Many payments can be processed on the same day or the next day. And, the online calendar tool will help you schedule your payments
  • A Bill Reminder feature. You can set up reminders to email you when a payment is made, or to let you know that an upcoming bill needs to be scheduled.
  • eBilling feature lets you receive bills online from over 320 billers.
  • 24 hours a day, 7 days a week member service: Toll Free (888) 918-7615

Online Bill PayFrequently Asked Questions
What is Online Bill Pay?
Bill Pay is a free service of United Southeast FCU that allows you to pay your bills online. You can pay virtually anyone, anytime, anywhere in the United States. Making payments online is one of the most efficient and economical features of Online Access. It saves you the time of writing checks, trips to the mailbox, and time at the post office. It even saves you the cost of stamps. In addition, you can elect to receive e-Bills from a large number of companies such as major credit cards and wireless phone providers.

Who can I pay with Online Bill Pay?
You can pay almost any business or individual that you currently pay by check – your phone bill, loan payments, insurance, credit cards, even your dentist or daycare center. Please note you cannot pay court-ordered payments or state and federal taxes online at this time.

How are payments delivered to payees?
Payees are businesses or individuals to whom you are making a payment. Payments you make through Online Bill Pay are delivered in two ways:

  • Most payments are delivered electronically. Payees who are paid in this way receive your payment information, including your account number, through secure electronic transmission.
  • All other payments are made by a paper check that is issued and mailed to the payee on your behalf with your billing information included on the check itself.

Where can I view my Bill History?
The “Bill History” feature is located on the tab beside the Payment Center. Once in the “Bill History” section, select your search criteria for the biller your are looking for. Then, the columns can be sorted simply by clicking the column headers. For example, you can click on the heading ‘Pay Date’ and the data will be sorted by the date the bill was paid.

Can I view my bill history for a specific biller?
Yes, on the View Bill History screen you can choose “Biller Name” under Additional Options to pull up all bills paid to that biller within your specified time frame.

Can Online Bill Pay send e-Bills automatically? How will I know that a biller can send e-Bills?
Yes. The full amount due can be set-up to be paid automatically, unless you set a maximum amount. Amount due is either the amount of the bill, such as a telephone bill, or the minimum payment on a credit card.

If a biller is able to send e-Bills, then you will see “Add an electronic version of my bill” as on option when setting up the biller. If you do not chose to add an e-bill at that time you can do so at a later date in the Manage My Bills section. If you have signed up to receive e-Bills from a biller, you will see the e-Bill icon next to the biller’s name in the Payment Center.

How can I view an e-Bill that has already been paid?
To view an e-Bill that has already been paid, click on the “Bill History” tab and enter the criteria to search for the payment to that biller.

How can I identify an automatic payment? Can changes be made to an automatic payment?
If automatic payments have been established for a biller the icon will appear next to the biller’s name. By clicking on the icon, or accessing the biller through the Manage My Bills page, you can make changes to the automatic payment. Any changes made affect all current and future payments that are scheduled as automatic payments.

How can I edit a “pending payment”?
To edit a pending payment, click on ‘Change’ in the Payment Center if available. Changes allowed include payment date, payment amount, and payment account unless the bill is already being processed. Then you will not have an option available to make a change to the payment.

*Online Bill Pay is a free service as long as one bill is paid every 28 to 30 days from your date of enrollment to avoid a service fee. See our fee schedule.

To sign up for Online Bill Pay, login to @ccessUS and click on Bill Payments. Verify your member information is correct then click enroll!