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For question concerning the over-all operation of United Southeast Federal Credit Union, please contact

To ask a general question on credit union products and service please contact

For questions about loans or loan products please email

For any questions pertaining to Electronic Services, such as ATM cards, Visa Debit cards, ATMs, @ccessUS, Mobile Access, S.T.A.R., Online Bill Pay or eStatements, please contact

Please note: Electronic mail is not secure, and confidential or personal information should not be communicated in this manner.

Phone Numbers:


Visa Credit Card Lost or Stolen:   800.449.7728

Debit/ATM Card Lost or Stolen:  800.449.7728
Debit/ATM After Hours Services:  866.820.1065
Please note:  The member service center cannot answer questions pertaining to account history or balance inquiries.
Debit/ATM Activation and PIN Services:  866.985.2273

Online Bill Pay Customer Service: 888.918.7615

For branch contact information, click here.
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