Contact US

For question concerning the over-all operation of United Southeast Federal Credit Union, please contact Administration@USFCU.org.

To ask a general question on credit union products and service please contact CreditUnion@USFCU.org.

For questions about loans or loan products please email Lending@USFCU.org.

For any questions pertaining to Electronic Services, such as ATM cards, Visa Debit cards, ATMs, @ccessUS, Mobile Access, S.T.A.R., Online Bill Pay or eStatements, please contact ElectronicDepartment@USFCU.org.

Please note: Electronic mail is not secure, and confidential or personal information should not be communicated in this manner.

Phone Numbers:

888.202.1212
423.989.2100

Visa Credit Card Lost or Stolen:   800.449.7728

Debit/ATM Card Lost or Stolen:  800.449.7728
Debit/ATM After Hours Services:  866.820.1065
Please note:  The member service center cannot answer questions pertaining to account history or balance inquiries.
Debit/ATM Activation and PIN Services:  866.985.2273

Online Bill Pay Customer Service: 888.918.7615

For branch contact information, click here.
Contact US