Digital Services. Simplified.
From desktop to smartphone, enjoy a seamless and consistent experience with a single sign-on for online and mobile banking. Members will use the same @ccessUS login and and password as before. You will immediately recognize the new 'look' of our new online access, as it now looks the same as our mobile app.
Use digital services to:
- Check your account balances
- View cleared checks (front & back)
- Transfer money between accounts
- Make loan payments
- Make USFCU Visa payments
Password requirements:
- Minimum of 8 characters long
- Contain a minimum of 2 special characters !”#$%&(*)+,-/;<=?[\]^_’{|}
- Maximum of 12 characters long
Need a copy of a cleared check? Simply click on the check number, view the check image, and print copies as needed.
USFCU MOBILE APP
HOW DO I SIGN UP FOR MOBILE ACCESS?
- Download the USFCU app from your smart phone or mobile device in the App Store or Google Play.
- On the log-in screen, select 'First time user? Enroll now."
HOW SECURE IS MOBILE ACCESS?
SECURITY & SAFETY TIPS
Our Mobile Access system uses multi-factor authentication for user verification and SSL encryption to ensure data transfers are safe and secure. Your UserID and password are the same for both Mobile Access and @ccessUS.
- Password protect all mobile devices.
- Change your password on a regular basis.
- Turn off bluetooth capability when not in use. (Hackers can view and download the content of your phone via the Bluetooth connection without you knowing it).
- Never disclose personal information via text message.
- Purge text messages regularly (if using the text based method).
- Delete cached data from mobile browsers often.
- Do not allow mobile browsers to store online access credentials (enter information manually every time you log in).
- Do not leave your phone unattended.
- Visit trusted sites only when browsing.
- Install antivirus software if none is installed to keep your device from “crashing”.
- Do not click on suspicious e-mail messages or embedded links.
- Re-format old phones before turning them in or donating them.
- Do not modify the device as this may disable important security features.
- For Android devices, do not enable the “install from unknown sources” feature.
- Contact US to deactivate old phones.
- Contact your wireless provider and US immediately if phone is lost or stolen.
- Check your accounts frequently and notify US immediately if you notice any unauthorized charges.
SUPPORT
I HAVE TRIED SEVERAL TIMES AND CANNOT GET LOGGED IN TO MY ACCOUNT.
Apply for Digital Account Services
To apply for @ccessUS, complete our electronic services application, complete all fields and return to one of our office locations or fax to (423) 989-2182.
Digital Services disclosures and agreements
Please Note: Electronic mail is not secure, and confidential or personal information should not be communicated in this manner.
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