Mobile Access

United Southeast Federal Credit Union continues to provide unbeatable services to our members at NO COST! Now, with the availability of Mobile Access and Checks2US you can access your accounts from anywhere in the world with your mobile device.

New Features:

  • Fingerprint Authorization
  • Quick Balance

Requirements: 

  • You must have an @ccessUS account! If you are not currently enrolled in online access, please click here to download and print the application. Simply return it to one of our branch locations.
  • Next, download the app on your device. (See directions below)
  • In order to use mobile access, your device must have an existing data service plan or Wi-Fi capabilities.
  • All web-enabled devices can use mobile access. For a list of supported carriers, please click here.

Mobile Services Compared

 

IOS APP

(Downloaded App)

Android APP

(Downloaded App)

WAP

(Online Browser)

SMS

(Text Based)

Access Method

Opens from app on device Accessible through browser on device Through text messaging

Where?

Apple App Store Google Play Store Website Sign-up using computer then enroll phone to use text messaging

Why?

Easiest to use, seamless Easiest to use, seamless Any phone with browsing capabilities For limited use on any text enabled device

Example

 Apple_screenshot  Android_home  SMSEnroll  WelcomeTxt
 Apple_menu  Android_menu    

Service Provider Charges

Data rates may apply when downloading app. Data rates may apply when downloading app. Must have internet connection – data rates may apply when accessing account. Message and data rates may apply to use texting service.

Features Compared

 

APP
(Downloaded App)

WAP
(Online Browser)

SMS
(Text Based)

View Balances

yes

yes

yes

Transaction History

yes

yes

yes - last 5 transactions

Transfers

yes

yes

yes

Secure Messaging

yes

yes

 

Bill Pay

yes

yes

 

Locations

yes

yes

 

Graphs

yes

 

 

Remote Deposits*

yes

 

 

What’s New

yes

 

 

Contact US

yes

 

 

About US

yes

 

 

*Remote Deposit Capture – some restrictions apply. Ask us for more information and details.

Browser-Based Mobile App

This form of Mobile Access can be used from any smartphone with browsing capabilities. If you do not currently have a phone or device that is supported through the downloadable apps, you may choose to use this version of Mobile Access. Message and Data rates may apply. Ask your service provider for rates and details.

Click here for the mobile WAP site.

SMS Mobile Access

To enroll in SMS based Mobile Access, click here

For step-by-step enrollment instructions, click here.

To download a list of text-based mobile commands, click here.

Note:  Once you have received a text from Mobile Access save the number as a contact in your phone for future reference.

Download App from Apple

AppStoreGraphic

IOSQRCode

Download App From Google

PlayStoreGraphic

AndroidQRCode

Security and Safety Tips:

Our Mobile Access system uses multi-factor authentication for user verification and SSL encryption to ensure data transfers are safe and secure. Your UserID and password are the same for both Mobile Access and @ccessUS.

Safety Tips:

  • Password protect all mobile devices.
  • Change your password on a regular basis.
  • Turn off blue tooth capability when not in use. (Hackers can view and download the content of your phone via the Bluetooth connection without you knowing it.)
  • Never disclose personal information via text message.
  • Purge text messages regularly (if using the text based method).
  • Delete cached data from mobile browsers often.
  • Do not allow mobile browsers to store online access credentials (enter information manually every time you log in).
  • Do not leave your phone unattended.
  • Visit trusted sites only when browsing.
  • Install antivirus software if none is installed to keep your device from “crashing”.
  • Do not click on suspicious e-mail messages or embedded links.
  • Re-format old phones before turning them in or donating them.
  • Do not modify the device as this may disable important security features.
  • For Android devices, do not enable the “install from unknown sources” feature.
  • Contact US to deactivate old phones.
  • Contact your wireless provider and US immediately if phone is lost or stolen.
  • Check your accounts frequently and notify US immediately if you notice any unauthorized charges.

Support:

If you experience technical difficulty, contact US at MobileAccessSupport@USFCU.org

Frequently Asked Questions:

Click here for a downloadable/printable version of our Mobile Access FAQs.

Disclosures:

Click here to access our Mobile Access disclosures and agreements.